Privacy Policy

Effective October 9, 2026

PortfolIQ processes the information needed to create your account, provide portfolio tracking, secure the service, and respond to support requests. We do not sell personal information or use it for third-party advertising.

Who is responsible for your information

Michael Penzin operates PortfolIQ and is responsible for the personal information processed by the service. Contact us at the email below for privacy questions or requests.

support@portfoliq.app

Information you choose to provide

Providing information is voluntary; you are not legally required to create an account or upload portfolio data. An email address and authentication details are needed for an account; standard registration also asks for first and last names. Transaction data is needed for portfolio calculations. Without the required information, we cannot provide the corresponding features. Support messages, social sign-in and device notifications are optional.

Information we process

How information is used

We use this information to authenticate you, calculate and display portfolio analytics, synchronize supported records, operate widgets and notifications, provide portfolio hints, maintain security, troubleshoot problems, and respond to support requests.

Purposes and legal grounds

We process the information you provide for the purposes described in this policy. Where GDPR applies, the grounds for processing depend on the purpose: providing the service you request, legitimate interests in securing and maintaining the service where balanced against your rights, compliance with legal obligations, or consent where required. Optional consent can be withdrawn. Dismissing the storage notice does not give consent to advertising or optional tracking.

Service providers

Service providers receive information needed for their functions: Fly.io hosts the application; Google Sheets supports account and transaction synchronization; Google and Apple verify social sign-in when used; Brevo delivers password-reset emails with your email address and reset-message content; browser push services and Apple receive device subscription details and notification content for enabled device delivery. Market-data requests to Yahoo and TASE/Maya include requested instrument symbols. Provider use depends on the features and service configuration.

AI portfolio hints

When AI hints are enabled for the service, OpenAI receives calculated portfolio totals, holding symbols and metrics, recent activity summaries, market context and language to generate a hint. This input does not include your name, email address or uploaded broker file, but it contains financial information and is not anonymous. Hints may be requested automatically when the dashboard loads. If AI is not configured, the service uses a local summary instead. AI hints are informational and do not make decisions for you.

Connected apps and shared content

Apps you authorize and clients using your API keys can access data within the permissions you grant; manage or revoke access in Account Settings. Strategies and presets you publish are visible to other users, and their imported copies may remain after you remove your original. Community result contributions require a separate opt-in and are shown as aggregate metrics after participation thresholds. We may also disclose information where legally required. We do not sell personal information or use it for third-party advertising.

Processing outside your country

Hosting, synchronization, authentication, email, push and AI providers may process information outside Israel or your country of residence. Applicable data-transfer requirements depend on the destination, provider and law governing the processing. Contact us for details about providers and transfers relevant to your data.

Retention and deletion

Account and portfolio records are generally retained while your account is active. Account Settings lets you request permanent account deletion: live local account records are removed and Google Sheets cleanup is attempted; external cleanup can remain pending. A deletion record containing your email address and deletion details is retained to prevent account recreation or resynchronization. Deletion does not clear storage on your devices, files you exported, or copies shared with other users. Security, support, provider and backup records can have separate retention; contact us about retained records or outstanding cleanup.

Access, correction and other privacy requests

You may request access to your personal information and correction of inaccurate information by contacting support. You can edit your profile in Account Settings and export transactions as CSV from the transaction table; that CSV is not a complete copy of all account information. Contact us for a broader copy or another privacy request. Depending on the law that applies, you may also have rights to deletion, restriction, objection, portability, withdrawal of consent and a complaint to the relevant privacy authority. We may need proportionate identity verification to protect your account. Do not send passwords or authentication tokens.

Security and choices

We use authentication, access controls and other safeguards to protect information, but no online service can guarantee absolute security. Keep your device and exported files secure. You can manage sign-in methods, connected apps and notification preferences in Account Settings; device notification permission is controlled separately by your browser or operating system.

Cookies & browser storage

PortfolIQ uses local browser/device storage and offline caches to operate the app and remember your choices. Our application does not use advertising trackers or third-party analytics. External sign-in services may use their own cookies or similar technology. Browser-storage rules depend on the purpose, not just whether the technology is called a cookie.

Sign-in and account information

We store a sign-in token and cached profile on this device to keep you signed in. Signing out removes these entries; token expiry can end access without physically removing stored data. Native iOS widgets can also keep authentication and portfolio snapshots in shared device storage.

Your saved choices

Language, appearance, table/chart selections, saved simulations, notification choices, installation-prompt dismissal and this notice acknowledgement stay on the device until updated, removed or cleared. Saved simulation history keeps the latest 20 entries. The notice acknowledgement stores only its revision and is not permission for tracking.

Cached data and offline assets

Cached account and portfolio responses help the app load quickly. Most response caches are treated as fresh for up to 24 hours, and intraday caches for five minutes; expired entries are removed when read, so stored copies can remain longer. Offline app files, fonts and translations remain cached until updated or cleared. Signing out or deleting an account does not automatically erase every cached device copy.

Import progress

A temporary job identifier in tab-session storage lets an import resume status checks after a reload. It is removed when the workflow settles; the browser controls tab-session restoration. This identifier does not contain the uploaded file or PDF password.

External sign-in services

Relevant sign-in or account-security screens load Google Identity Services, which contacts Google and may use provider-managed storage. Choosing social sign-in involves the selected provider and its privacy practices. The PortfolIQ notice acknowledgement does not give optional-tracking consent to those providers.

Managing storage

Use browser or device settings to inspect, block or clear site data. Clearing it can sign you out, reset preferences, remove locally saved simulations and disable offline access. Blocking storage can prevent sign-in or other features from working. The privacy and storage pages remain linked from the footer after you dismiss the notice. If optional tracking is introduced, it will require appropriate controls before it is enabled; this notice is informational.

Support

For application support, privacy requests, account questions, or legal inquiries, contact us by email. Please do not include passwords, authentication tokens, or complete financial statements.

support@portfoliq.app

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